Privacy Policy
Meals on Wheels Western Michigan Privacy Policy
Effective Date: July 13, 2026
Introduction
Meals on Wheels Western Michigan (MOWWM) respects the privacy of individuals who visit our website and engage with our organization online. We are committed to safeguarding personal information and using it responsibly.
Information We Collect
We may collect information you voluntarily provide, including your name, address, email, phone number, donation information, volunteer registrations, event registrations, contact form submissions, and other information you choose to provide. We may also collect technical information such as IP address, browser type, device information, pages visited, and referring websites.
How We Use Information
We use information to process donations, provide receipts, respond to inquiries, register volunteers and event participants, send newsletters and updates, improve our website, understand supporter interests, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, rent, trade, or exchange personal information for marketing purposes. We may share information with trusted service providers that support our organizational operations such as payment processing, website hosting, analytics, communications, and volunteerism. We may disclose information when required by law or to protect rights, safety, or security.
Your Choices and Rights
You may unsubscribe from marketing emails, request updates or corrections to your information, request removal from outreach communications, or inquire about information we maintain about you, subject to applicable law. You may update your personal information and prevent unwanted communication from us by contacting us. For more information on changing, correcting, or updating your personal information and communications preferences, please email us info@mowwm.org with the subject line “Update Information.”
Data Retention
We retain personal information only as long as reasonably necessary for operational, legal, financial, regulatory, and recordkeeping purposes, and it is secured via HTTPS encryption and an SSL certificate.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
Our website is hosted on a WordPress platform protected by HTTPS encryption via an active SSL certificate. Data submitted through contact forms and other website features is transmitted securely and stored using industry-standard security measures.
Administrative access to our website is protected through a limited number of authenticated user accounts and access controls to reduce the risk of unauthorized access.
Data Incident Response
If a security incident involving personal information occurs, we will investigate and provide notifications as required by applicable law.
Cookies and Analytics
We use cookies and similar technologies to improve functionality, remember preferences, analyze site usage, support security, and improve user experience. Analytics providers such as Google Analytics may collect aggregated usage information.
Do Not Track Signals
Because there is no universally accepted standard for Do Not Track signals, our website may not respond to every browser-based Do Not Track request.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.
Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
Legal Compliance
We strive to comply with applicable privacy, consumer protection, charitable solicitation, electronic communication, COPPA, and CAN-SPAM requirements.
Donor Information
Information associated with charitable contributions is managed in accordance with our Donor Privacy Policy.
Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
Meals on Wheels Western Michigan
2900 Wilson Ave SW, Suite 500, Grandville, MI 49418
(616) 459-3111
info@mowwm.org